User Experience (UX) Audit Service

Aside from complete UX design packages, Prototype also provides user experience audit services for digital platforms such as websites, mobile apps, e-commerce, software, and many more.
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If your company wants to evaluate the extent of your UX design needs, our UX design audit is perfect for you.

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Why Do You Need a UI UX Audit?

We provide a fresh perspective to any project you are working on, no matter what stage you are in to help you find areas for improvement. We take a look at different aspects of your product through a detailed but agile evaluation process.

Our goal is to help you find ways to delight your audience so your platform can convert better. This qualitative report will provide a clear guidance on how to enhance your online presence based on your requirements.

  • Performance measurement before and after implementation
  • Detailed actionable recommendations
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Our UX Audit Process



Initial briefing session to capture your business objectives and challenges


Heuristic Evaluation

UX Expert review of online channels including usability audit, conversion challenges, navigation and link structure, page layout, and design


User Research

Setup of additional tracking tools to measure customer behavior



Creation of tests cases to perform real user tests to validate findings or test performance


Technical Evaluation

Evaluation of online channels by Technical Experts to discover technical issues


Data Evaluation

Review of Analytics data to evaluate website performance and customer interactions



A full report on all findings with recommendations for improvements

Some of Our User Experience Clients

Our user experience customers include Fortune 500 companies, startups, and mid-sized companies that want to create a competitive advantage for their business.

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“The professionalism Prototype displayed combined with genuine interest in resolving our concerns and meeting tight deadlines has exceeded my expectations. Look forward to working on our next project with Prototype.”

Jaco Aucamp
Ecommerce Manager, Chalhoub
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"Great team, very creative and proactive with great industry insights and recommendations. Highly recommended."

Omar Abu Omar
Head of Digital, Dubai Properties

Ready to improve your website or app’s UX?

Talk to one of our consultants to explore how we can assist you on your UX audit needs for your digital product. Get in touch today.

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